CAROL SMITH Email: carol@fossygirl.com
SUMMARY A highly motivated, well-rounded, and detail-oriented project manager with over six years of additional administrative experience. Includes two years of executive assistance and five years in the information technology and internet industries.
PROFESSIONAL EXPERIENCE
GOOGLE, INC., San Francisco, CA. (March, 2010 - Present) Program Manager, Google Summer of Code Program/Open Source Programs Office *Oversaw all aspects of Google Summer of Code 2010 program and worked directly on other open source outreach efforts. -Administered Google Summer of Code 2010 program for 150 open source organizations and 1,026 students. Handled all aspects of program including student payments, community management, and execution of our annual mentor summit event. -Assisted with volunteer coordination for annual "SciFoo" event in partnership with O'Reilly Media and Nature Magazine. -Continuing speaking engagements including Open Source Bridge, OSCON, and Ohio Linux Fest. GOOGLE, INC., San Francisco, CA (December, 2008 - March, 2010) Program Manager, San Francisco Engineering Office *Managed all aspects of engineering department for the distributed Google office in San Francisco. -Held monthly “project chats” and “tech talks” on varying topics and groups. -Coordinated quarterly social events for the engineering office as well as All Hands events. -Assisted management of launch of new archiving system for Postini Enterprise Archiving group. Created associated project plans, managed communications, and tracked on-going tasks with the team. -Handled non-technical management aspects of new performance review tool to Engineering/Operations and Product teams for Q3, 2009. Managed initial team creation, various documentation and training needs, and communication with outside groups including human resources.
GOOGLE, INC., Mountain View, CA (December, 2006 – December, 2008) Program Manager, Network Deployments *Became responsible for 6 metropolitan area networks and associated projects, including service-impacting network changes, capacity augmentation, and transport-layer redesigns. -Played a significant role in turndown of 3 datacenters and redesign of associated metro ring to accommodate. -Took a direct role in the planned turnup of network nodes in two “greenfield” datacenters in North America. -Assumed responsibility for two network metros that I oversee entirely. Deployed network equipment for first network connectivity to this site and augmented existing site circuits and equipment with new interface cards. -Placed requisitions for, tracked shipment of, and managed logistics associated with the purchase of over $8 million of equipment and services for Network Deployment. -Assisted with the deprecation of three colocation facilities in 5 months. Included removal of all network equipment, scheduling and approval of network change requests, and coordination of a team of more than 6 engineers. -Created process documentation for equipment RMAs which was subsequently adopted department-wide. -Placed orders for and saw through procurement to delivery over $100 million in network equipment for over 20 global projects. -Oversaw the changeover of a 300-mile dark fiber span away from legacy long haul DWDM equipment. -Assisted in the buildout of a new point in presence in two metropolitan areas, along with associate deployments that involved: installation of long haul terminal optical equipment, new layer 3 routing devices, and new MAN DWDM systems along with associated systems.
GOOGLE, INC., Mountain View, CA (October, 2005 – December, 2006) Administrative Assistant *Supported two teams of over 100 people, including a senior-level director and 7 managers, and subsequently assumed materials management for network operations department. Received promotion to second-tier administrative assistant in January 2007. -Assumed support of Search Quality team, which included three “uber tech leads” and their respective team of 100 people. -Saw a $20,000 budget offsite for Project Seabiscuit team to Cabo San Lucas, Mexico from inception to completion. -Attended training and subsequently conducted interviews for candidates for administrative assistant roles and contracts administrator role. -Oversaw all of coordination for biweekly Engineering Review meeting held by Vice President of engineering as well as meeting minutes and schedule coordination. -Transitioned into materials management position for Network Deployment group. Includes placement of requisition orders, vendor communication, documentation creation and editing, and materials tracking. -Participated in committee to update and maintain internal administrator’s website. -Maintained and orchestrated meeting arrangements, travel coordination and offsite creation for Site Reliability Director.
ABE SERVICES, Google, Mountain View, CA (July, 2005 – October, 2005) Administrative Associate *Supported two teams of over 80 people, including 4 managers, 2 senior-level directors and a Vice President in a departmental administrator and executive assistant role. -Coordinated multiple calendar requests, interview schedules, and team and small group meetings on a daily basis. -Planned and orchestrated two team parties and one offsite. -Worked with outside vendors to create special awards for team project completion, including responding to invoices, scheduling delivery, and acting as the main point of vendor contact. -Managed the new hire process for two teams, including seating and mentorship arrangements. -Collected data, organized, and coordinated agendas and minutes for two bi-weekly meetings involving both teams. -Assisted in contracts administration including communication with vendors and contract negotiators. -Oversaw all travel arrangements for two senior-level directors and a Vice President including: travel approval, hotel and flight accommodations, and expense report creation. -Assumed responsibility for executive assistance to Vice President of Engineering.
PREVIOUS EXPERIENCE SHUTTERFLY.COM, Redwood City, CA (2004-Present) Administrative Assistant *Performed a wide range of administrative duties in a high-tech, fast-paced atmosphere. -Utilized as a universal company resource assisting with everything from conducting customer focus groups to managing relationships with affiliates. -Created, edited, proofread, and handled documents including press reports, facility security, company financials, business development reports, personal financial information, and confidential correspondence. -Routinely interfaced with senior-level management regarding a variety of topics including: calendar arrangements, expense reports, and meeting coordination. -Managed all employee events including a company-wide winter holiday party and going-away parties for coworkers from conception to implementation. -Acted as company receptionist, responded to customer service calls and answered customer correspondence routinely. MONROE HIGH SCHOOL, North Hills, CA (2002-2004) Executive Assistant *Assisted in the maintenance and administration of two grants, a series of school-to-career classes, and a nutrition education program. -Interacted with multiple departments including administrative staff, executives, and various departments and teachers. -Developed and created an assortment of documents for maintenance of grant applications and research. -Researched, developed, and wrote grant applications for other school departments. -Collaborated with several media contacts for press events, news articles, and program-related events that required media input. -Created a file system for better organization and efficiency within the office. -Created and delivered many budgets, expense reports, and related travel itineraries. -Managed calendar and multiple appointments for director. THE DAILY SUNDIAL, Northridge, CA (2003-2004) Senior Photography Editor *Managed deadlines, projects, and people in the challenging environment of a daily newspaper. -Supervised an assistant photography editor, 5 full-time and 2 freelance photographers for numerous projects ranging from spot news to full features. -Proofread and edited a large volume of documents on a daily basis for errors, clarity of message, and possibly libelous statements. -Worked individually on various assignments including several serial stories, and numerous in-depth local news stories. -Met biweekly with section editors to brainstorm, flesh out, and put into production ideas for editorials, special editions, and features. -Collaborated with all aspects of production to minimize human error, printing problems, and necessary corrections and retractions. -Responded to late-breaking news stories without missing production deadlines.
EDUCATION California State University, Northridge: Bachelor of Arts, Journalism (2004) Emphasis: Photojournalism Minor: English
TRAINING Project Management: Stanford Certified Project Manager – “Project Management Mastery” Networks: Global Knowledge – “Networking Fundamentals” Juniper Networks – “Operation and Troubleshooting of Juniper Routers” SPEAKING "Foundations, Non-Profits and Open Source" - Open Source Bridge, June, 2010
OTHER INTERESTS Photography geek, indoor rock climber, amateur cook, armchair movie critic, and bibliophile. |